bm77's Complete Terms and Conditions
Please read all the terms below carefully before using this platform. All policies regarding accounts, bonuses, payments, and responsible gaming are clearly outlined here.
Important: By accessing, registering on, or using any service of the bm77 platform, you fully agree to these terms and conditions. If you do not agree with any term, please refrain from using this platform.
Definitions and Applicability
The following terms used in these terms and conditions ("Terms") carry specific meanings:
- "Platform" refers to the bm77 website and all its associated services.
- "User" or "You" refers to any registered or unregistered visitor of the platform.
- "Account" refers to a user's personal gaming account.
- "Bonus" refers to any additional funds provided under a promotional offer.
- "Wagering" refers to the total amount of bets required before a bonus can be withdrawn.
These terms apply to all users of the bm77 platform. Separate terms may apply to specific promotions or games, and those will be stated in the relevant promotion details.
Account Registration
2.1 — Eligibility Requirements
To open an account on bm77, the following conditions must be met:
- You must be at least 21 years of age.
- You must be a competent individual with the legal capacity to enter into agreements on your own behalf.
- You must not have any existing account that is suspended or terminated.
- Only one account per person is permitted.
2.2 — Registration Process
You must provide accurate and complete information during registration. Providing false information may result in account termination and forfeiture of deposited funds. If your details change, you must notify the support team as soon as possible.
2.3 — Multiple Accounts Prohibited
A single person may not create multiple accounts. If multiple accounts are detected, all accounts will be closed and all bonuses will be considered void.
Account Verification and Security
3.1 — Identity Verification
bm77 may request documents for identity verification at any time. Withdrawals may be placed on hold until verification is complete. Documents that may typically be requested include:
- A copy of a national ID card or passport
- Proof of the payment method used for deposits
- Proof of current address
3.2 — Account Security
Keeping your account password confidential is entirely your responsibility. Granting third parties access to your account is prohibited. If you notice any unauthorized activity on your account, you must immediately notify bm77 support.
bm77 uses SSL encryption to keep all your personal and financial information secure. However, the security of your login credentials is your own responsibility.
Deposit and Withdrawal Policy
4.1 — Deposit Terms
The following payment methods are accepted for deposits on bm77: bKash, Nagad, Rocket. The minimum deposit amount for each method is ৳300.
- Deposited funds are generally credited to the account immediately.
- Funds deposited into the account may only be used for gaming purposes.
- Deposits from third-party accounts are not accepted.
- bm77 reserves the right to hold deposits without verification in cases of suspicious transactions.
4.2 — Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. The following points apply to withdrawals:
- Withdrawals can only be made using the same method used for the deposit.
- Withdrawals may be delayed if the required identity verification has not been completed.
- Winnings from bonuses are not withdrawable unless the wagering requirements for that bonus have been met.
- If a withdrawal is declined for any reason, bm77 will inform the user of the relevant reason.
4.3 — About Rocket
Rocket is the mobile wallet service of Dutch-Bangla Bank. It is an accepted method for deposits and withdrawals on bm77 and is a reliable channel connected to Bangladesh's banking system.
Bonus and Promotional Terms
5.1 — Welcome Bonus
bm77 offers new players a 100% first deposit bonus of up to ৳8,000. The terms of this bonus are described below:
Example: Depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳18,000 earns the maximum bonus of ৳8,000, giving a total balance of ৳26,000.
5.2 — Wagering Requirements
The wagering requirement for the welcome bonus is 20x (based on the bonus amount). Wagering is calculated on the bonus amount only — not on the deposit amount.
Example: ৳1,000 bonus × 20 = ৳20,000 worth of bets must be placed before winnings from the bonus become withdrawable.
5.3 — General Bonus Rules
- A user may not benefit from any single promotion more than once.
- A maximum bet limit may apply to bets placed with bonus funds.
- bm77 reserves the right to withdraw or modify any bonus at any time.
- If a bonus expires before its conditions are met, the bonus and any associated winnings will be forfeited.
- Attempting to claim bonus benefits through multiple accounts will be treated as fraud.
Gaming Rules
6.1 — General Gaming Terms
All games on bm77 are operated fairly through Random Number Generator (RNG) technology. The platform ensures fair play and does not give any player an unfair advantage.
6.2 — Technical Issues
If a game remains unresolved due to a technical error, bm77 will attempt to refund the bet amount for that game. However, bm77 will not be held responsible for issues caused by server or internet connectivity problems.
6.3 — Game History
Records of all game transactions and results are stored on bm77's servers and will be considered final in the resolution of any disputes.
6.4 — Sports Betting
In the sports betting section, bets can be placed on various sports including cricket, football, and kabaddi. The following points apply to betting:
- It may not be possible to change or cancel a bet after an event has started.
- If a match is cancelled or postponed, bets are generally refunded.
- For live betting, it is the player's own responsibility to monitor any changes in odds.
Prohibited Activities
The following activities are strictly prohibited on bm77:
- Attempting to collect bonuses through fraudulent means (bonus abuse).
- Creating multiple accounts to gain an advantage.
- Using software, bots, or automation to play games.
- Attempting to bypass the platform's security measures.
- Attempting unauthorized access to another user's account.
- Money laundering or transactions involving illegal funds.
- Harassing platform staff or other users.
- Exploiting bugs or technical errors for personal gain.
Any user found engaging in any of the above activities will have their account permanently closed and all deposited funds and bonuses may be forfeited.
Account Closure and Termination
8.1 — Closure by User
Any user may request to close their account. To do so, they must contact the support team. Any eligible withdrawable balance will be paid out before the account is closed.
8.2 — Closure by bm77
bm77 may close an account under the following circumstances:
- Violation of these terms and conditions.
- Providing false or misleading information.
- Evidence of fraudulent activity.
- Refusal to provide documents required for identity verification.
- A self-exclusion request under the responsible gaming policy.
8.3 — Financial Matters After Closure
If an account is closed due to a rule violation, bonuses and related winnings may be forfeited. However, bm77 will decide whether to return any genuine deposit amount based on eligibility.
Limitation of Liability
bm77 will not be held responsible for the following:
- Loss of games or transactions due to internet disconnection.
- Issues caused by third-party software or services.
- Losses resulting from the user's own negligence or mistakes.
- Unexpected technical issues or server maintenance.
bm77 always strives to ensure minimal downtime. Users will be notified in advance of any scheduled maintenance.
For any dispute or complaint, please contact our support team via 24/7 live chat or email. All complaints will be reviewed fairly.
Privacy & Data Protection
bm77 gives the highest importance to protecting your personal information. Our privacy policy is an integral part of these terms and conditions. To learn more about how we collect and use your data, please visit our Privacy Policy page.
In brief, your information is used for:
- Account management and identity verification.
- Processing financial transactions.
- Fraud prevention and ensuring security.
- Providing support services.
Your information is never sold to third parties. All data is kept secure using SSL encryption.
Responsible Gaming
bm77 prioritizes the mental and financial well-being of all players. We believe gaming should be a source of entertainment, not addiction.
11.1 — Voluntary Limit Setting
Players can set their own deposit limits, loss limits, or session time limits. The support team is ready to assist with this.
11.2 — Self-Exclusion
If you feel that gaming is becoming a problem for you, please let the support team know. Upon a self-exclusion request, your account will be restricted or closed for a specified period.
11.3 — Protection of Minors
Minors (under 21 years of age) are not permitted to use this platform. Parents and guardians should monitor internet usage and use parental controls where necessary.
For more details on responsible gaming, please visit our Responsible Gaming page.
Changes & Amendments to Terms
bm77 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.
If you do not agree with the updated terms, you may request to close your account. In that case, any eligible balance will be paid out.
The latest version of these terms will always be available on this page. Please note the "Last Updated" date at the top of the page.
Have a question?
If you have any questions about these terms and conditions, our support team is available 24/7 to help — in both Bengali and English.
[email protected] | 24/7 Live Chat